Terms of service

Last Updated: 9 October 2026

Welcome to CloudZone, operated by Cloud Zone International Trading LLC, United Arab Emirates (UAE). By using our website or placing an order, you agree to these Terms and Conditions.

1. Products and Pricing
We make reasonable efforts to display accurate product descriptions, specifications, images, and prices. Actual product appearance or packaging may vary slightly. Prices are displayed in the stated currency and applicable VAT, delivery charges, or other fees will be shown where relevant.

2. Orders and Payments
All orders are subject to product availability, payment verification, and acceptance by CloudZone. We reserve the right to cancel orders affected by pricing errors, suspected fraud, stock issues, or other legitimate reasons, with appropriate notice and refunds where required by law.

3. Product Use and Warranty
Customers must use products according to the manufacturer's instructions. Warranty coverage, where applicable, is subject to the stated warranty terms and applicable UAE law. Nothing in this policy removes your legal rights regarding defective or non-conforming products.

4. Delivery
Delivery dates are estimates and may be affected by courier delays, stock availability, or circumstances beyond our reasonable control. Please refer to our Delivery Policy.

5. Returns and Cancellations
Returns, refunds, and cancellations are governed by our Refund and Cancellation Policy and applicable UAE law.

6. Limitation of Liability
To the extent permitted by law, CloudZone is not responsible for indirect losses caused by improper installation, misuse, unauthorized modifications, or failure to follow product instructions. This does not exclude liability that cannot legally be excluded.

7. Website Content and Intellectual Property
Website content, images, logos, and other materials may not be copied or used commercially without permission, except as permitted by law.

8. Governing Law
These Terms are governed by the applicable laws of the United Arab Emirates. Any dispute will be handled by the competent UAE authorities or courts.

9. Contact Us
Business: Cloud Zone International Trading LLC
Website: https://cloudzonedubai.com
Email: cloudzon.intl@gmail.com
Address: Naif, Dubai, United Arab Emirates

These Terms are subject to applicable UAE laws and regulations. Where mandatory law provides greater consumer protection, the law will prevail.