Privacy policy
Last Updated: 16 October 2026
Cloud Zone International Trading LLC respects your privacy and takes reasonable measures to protect personal information collected through https://cloudzonedubai.com/.
1. Information We Collect
We may collect your name, contact details, billing and delivery addresses, order information, account information, payment status, and information collected through cookies and similar technologies.
2. Use of Information
We use personal information to process orders and payments, arrange delivery, provide customer service, manage returns and warranties, prevent fraud, improve our website, and comply with legal obligations.
We will not use personal information for promotional marketing where prohibited by applicable law. Where consent is required, we will obtain it.
3. Payment Card Information
CloudZone does not intentionally store full debit or credit card numbers or card security codes on its own systems. Card details submitted during checkout are handled through the applicable payment gateway and its secure processing systems.
CloudZone does not sell, rent, or lease customers' personal information or full payment-card details. We do not independently disclose full card details to third parties. Necessary transaction information may be processed by Shopify, Telr, banks, payment processors, and other service providers involved in completing a transaction.
4. Data Protection and Security
CloudZone takes appropriate steps to protect personal information and data privacy, including reasonable administrative, technical, hardware, and software security measures. However, no method of online transmission or electronic storage can be guaranteed to be completely secure. CloudZone cannot guarantee the absolute security of information disclosed online.
5. Third-Party Services and Links
We may share necessary personal information with service providers who help operate our store, process payments, deliver orders, provide technical support, or comply with legal obligations.
CloudZone is not responsible for the independent privacy policies or practices of external websites to which our Site may link. If you provide information directly to such third parties, their own privacy policies and terms will apply. Please contact them directly with questions about their information practices.
6. Cookies
Our website uses cookies and similar technologies for essential store functions, preferences, analytics, and other purposes where enabled. Please read our separate Cookie Policy for more information and available choices.
7. Data Retention and Customer Rights
We retain personal information only as reasonably necessary for business operations, order fulfilment, legal obligations, fraud prevention, and dispute resolution. Subject to applicable law, customers may request access to or correction or deletion of their personal information.
8. Policy Updates
The Website Policies and Terms and Conditions may be changed or updated occasionally to meet applicable requirements and standards. Customers are encouraged to review these sections regularly. Modifications will be effective from the date they are posted, subject to applicable law.
9. Contact Us
Cloud Zone International Trading LLC
Email: cloudzone.intl@gmail.com
Phone: +971 50 270 8612
Website: https://cloudzonedubai.com/
Address: Dubai, United Arab Emirates